Billing:
The following credit cards are accepted: VISA, MasterCard, American Express and Discover.
For orders outside of the company store (i.e. managers ordering in bulk or minimum order quantities), you will receive an invoice to be processed and paid through CommunityAmerica.
When do my items arrive?
All FREE Shipments will be delivered to CommunityAmerica HQ on Friday of each week. The cutoff for orders to be included in that week’s shipment is Thursday at 12:00 PM. All orders placed after 12:00 PM on Thursday will be included in the following week’s shipment.
Shipping Details
Shipping is free if you select delivery to CommunityAmerica HQ (Receiving items on the standard Friday delivery schedule). If you are shipping to your home or a personal address, then standard UPS rates will apply. We will ship Ground, which is typically a one-day turn around in the metro and a two-day turn around outside the metro. If the order is received before noon it will go out that same day - Orders placed after 12:00 PM will go out the following day.
** Please note, products cannot be delivered to Post Office box addresses.
What if I have an Urgent Order that needs to be delivered ASAP?
All you have to do is place the order, pay for UPS shipping, put a note in the note field 'URGENT Delivery' and email Grapevine Designs to confirm.
Email Grapevine Designs Directly If You Want:
- To order more than what is currently in stock
- To order something for your department that is more personalized
- To order specific items (not listed on the site) for your clients
- Custom packaging for items in your order
Return Policy
Returns will be accepted for damaged or defective merchandise up to 30 days after order placement. You will need to re-pack the merchandise in its original packaging with the packing slip. On the front of the packing slip, please indicate the reason for the return. You will be responsible for return shipping. Return to the following address: CommunityAmerica Company Store Fulfillment, 8406 Melrose, Lenexa, KS 66214.
Order Status
You may request information about your order by calling 1-844-210-7931. Please have your order number ready so we can help you quickly and accurately. If your call is received after 5:00 PM, it will be returned the next business day.
Feedback is Welcome!
If you would like to suggest a product to be offered on the company store, please email Grapevine Designs (alopez@grapevinedesigns.com).